Hello and welcome!
     Thanet's Families in Need ~ Founded July 2012

~ Non Profit community organisation for the people of Thanet.
Young and old, with or without family ~
 Please take your time to scroll through the 'home ' page.
This page is full of information on all our services, updates and links to other pages 

"Helping the people of Thanet in their time of need"

Isle of Thanet Gazette Heart of The Community Editors Choice Award Winners 2016/17

Our Mission

spread the word about the services we provide for the people of ThanetThanet's Families In Need Community Support Service and Food Bank is a Non Profit Constituted Community Organisation.
 We offer help in crisis to people and families all over Thanet including Ramsgate, Westgate, Margate, Broadstairs, Cliftonville....

One thing we at Thanet's Families in need is hugely proud of is the strength given to us through the support in the community which in turn has made us grow as an organisation and be able to give so much back to the community in many other ways.
We always have volunteers who are waiting and ready to help you in your time of crisis and hardship!!

At Thanet's Families In Need, our concern is real situations of hardship and crisis in Thanet and offering FREE help, support and understanding in any given situation for anyone in need of that support in Thanet.

Single, couples or families in crisis in Thanet young or old.. ALL considered. 
We have no set criteria here at Thanet's Families in Need with each case is taken on by its own individual circumstance.
We take referrals from agencies and service providers from all over Thanet and East Kent where ever we can help and more importantly have many links for which we can sign post service users on to should they wish for specialist services.

We not only offer you free support in physical hardship, but we also offer options for your mental and emotional issues. No matter what the situation is, we are here to help and give you will tools and tips to start you on the road to a better happier way of life wherever possible.

  • Non funded - Totally relying on fundraising efforts and donations made by Palpal
  • Voluntary led and run by the community for the community, fighting poverty and deprivation in Thanet
  • Running 7 days a week since April 2013. 
  • Founded July 2012 
  • Constituted formation with mission statement

Last December we ran our 5th annual Raising Smiles for Christmas Campaign. 
This was our biggest and best yet, donating gifts, hampers and festive food parcels to over 500 people, all thanks to you, the people of Thanet!

The challenge is now on for this year's campaign!

   Housing, Homelessness and Rough Sleeper Support

~ Thanet's only rough sleeper outreach, food/clothing bank and support service available 7 days a week ~

With homelessness an ever growing problem that our local authority, Thanet District Council are battling, restrained by national government legislation, huge cuts to their budget with a massive social housing crisis on top of the growing number of people made homelessness with so many factors involved, largely the system setting many up to fail.

We are over the moon with the Winter Shelters Scheme put in place last year by our council that we were supporting.
Covering shift after shift this proved to be a huge success with over 20 residents assisted into a new tenancy by either TDC, Porchlight or ourselves after going through the shelter journey, engaging and showing determination to sustain their golden opportunities for a fresh start.
We await to hear this year's plans.

Your donations last year have helped us to help the scheme's residents with duvets, sheets, clothing, jackets and shoes so far which both residents and project manager Ian Buckland are most grateful for.

We need to be able to reach out to as many of these guys as possible, encourage networking and engaging in the services that can help them to regain independence and be able to gain and sustain a new tenancy.
We will be helping TDC and Porchlight to map out where our rough sleepers are and how we can help.

Click here to report a rough sleeper;

 Working with the advice and support from the Charity Commission we run as a 'small charity' meaning we follow all rules set out by charity commission while we get our charity status.

This has not been a priority, with the services and needs of the people of Thanet at the forefront but with demand ever growing, we are now ready to take the organisation to the next level after 5 years running.

Helping us to help others.

<< Click here to donate direct to our Paypal account


Thanet's Food Bank
In November - December 2015 we were partners in an exciting pilot scheme by East Kent Housing to support people moving into universal credit and also help with debt/money management, benefits and housing advice, helping with CV's, job applications ect
Disability Support, Food Bank and donations of essential items, sign posting to multi agencies we use, along with Turning Point and Step Up attending the hub on separate themed weeks.

This turned out to be a much praised project after this summer receiving an award at this summer's Kent Housing Excellence Awards as Highly Commended business partners for our community work, collaborating with East Kent Housing which we hope to see in the future.

To second that, in November 2016 we were invited to the East Kent Resident Star Awards where Thanet's Families in Need won the award for excellence in working together.

This award is to recognise a group of residents who have worked together to support residents and/or improved a community within the East Kent area.


We work with multi agencies including TDC, moving forward to help those in hardship with positive schemes including the Winter Shelters for winter 2016/17 and what we have been trying to highlight for so long with our last 2 previous council leaders which is the need for more community networking, emphasising how, with better local community networking we can bring a better service for both service providers and service users.

We aim to process donation requests and referrals including furniture, household items, children's and babies items ect with 2 working days the Thanet Food and emergency clothing bank requests within 24 hours with food bank prioritised.

Support and advice is available throughout the day so please feel free to get in touch.

Please use the contact us tab for a full list of contact details including a form those in Thanet requiring the food bank.

Thanet Food Bank
Thanet's only 7 day Food Bank

 Should you find you don't get through please do keep trying or email
*No voicemails please 

07472 459457 

To make a claim for help with donations,please click here- Donation Request Form or call/text 07472 459457
To see how you can help us to help others with keeping the food bank topped up or if you are not sure what to buy to donate, we have a list with more information on  the link below. 

Here you can also find details of where you can drop your donations to help with Thanet's Food bank, clothing bank or any unwanted goods you may have that are reusable and can be passed on

Here to help Thanet, Kent

.~ If you are having a clear out please think of us, helping us to help the people of Thanet as a community ~ 

winter 2014 at Thanet Families in Need
~ Helping us to help others ~
Being non funded we rely on fundraising and help from the community to help us with the running costs of the organisation.
For more information on how you can donate and how your donations help us to help others, please click here  Donating to us


Child, Adolesent and Adult Disability, Chronic Illness and Carers support in Thanet.

Our plans have for over 3 years now included disability respite for Thanet carers, work shops, support groups with one 2 one care plans for each service user also helping with day to day living skills and building on weakness's where possible teaching basic life skills. .

Follow our active Facebook Feed for up to date information

Thanet Families in Need is built by the people of Thanet
Over the years we have ran community Swap Shops around Thanet to try and promote recycling whilst saving money since 2012.

We also have a recycling page on Facebook.
Click here to Join; 

We are also available to bring this event to your club, school, organisation ect in and/or around Thanet.

Simply contact us 

Sponsor us
~ We are looking for reputable companies who may be interested sponsoring our organisation soon to be charity now we have a position free.

We are setting up a tab for supporting local  business's in and around Thanet, Kent to have a link on our website to you website or business page.
We are currently reaching over 10,000 hits per WEEK on our website activity log. 
 Click here to email us your interest in offering support or why not sponsor us, with over close to 750,000 hits you will be sure to get coverage.

Supporters include;
paul cox roofing                                    
Prampushers Sponsored Walk - Run by Acey Davies
 Paul Cox Roofing 



Thanet Families in Need Community Swap and Shops EventsWorking in Association with East Kent Housing  2015  
Two times award winning scheme  2016                                         
Supporters of Helter Skelter Play center Broadstairs

Chair/Director - Kerry Keating                                    Special thanks also to
Vice chair - Christine Bennet                            Zurich Insurance
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